How do you handle the training, face-to-face or remotely ?
In case of simple projects, it is done via NetMeeting/ any VNC software, e-mail, chat and/or phone. For more complicated projects, we can come to your site for getting trained or you may send one of your personnel for training the staff.
What will be your cost of keeping up-to-date the entry ?
Updating data on regular basis, the best option would be to go for man month rates. We can dedicate any number of full time or part time operators as may be required on a man month rate of US$550 per man month. In such an arrangement, the dedicated full time operator(s) will work 8 hours a day and 6days a week and we will be able to adjust the number of operators as per your requirement.
What happens to the data and documents you input after you have worked with them?
It all depends upon the instructions we get from our clients. So far as the hard copies, books etc. are concerned, we send them back to our clients or destroy them depending upon the instructions received. In case of soft copies i.e.. the processed data, we keep the back up of the data safely till the time our clients needs us to do so.
What would be typical turnaround for our samples?
Our turnaround time is flexible and can always be adjusted as per your need and requirements. However, in case of high volume requirements, we may require an initial set up time for implementation.
What are the ways you input the data ?
We have two ways, firstly if the image is clear and can be scanned, than we use Optical Character Recognition (OCR) software to get the digital copy. Second option is directly key the data from the hard copy of image itself. But is also depends upon the clients request